THIS IS THE SECOND MORNING OF ESSENTIALLY NON-FUNCTIONING ORANGE LINE SERVICE THIS WEEK!I CONTINUE TO BE SHOCKED AND AMAZED BY THE DEPTH, BREADTH AND SCOPE OF METRO'S INCOMPETENCE. YOU SHOULD BE ASHAMED OF YOURSELVES. BUT FIRST, LEARN HOW TO ACTUALLY DO YOUR JOBS SO THAT THE REST OF US CAN GET TO OURS, MAYBE EVEN ON TIME ONCE IN A WHILE.
I respectfully request a refund of the $1.35 I paid to enter, wait in and exit the Clarendon station, as well as reimbursement for the $20 in cab fare I had to pay when I neither rail nor bus could get me to work in a timely manner.
What's worse is the utter absence of communication from Metro. You managed to send out an update on weekend track work, but failed to give any indication of this morning's trouble on the orange line.
Regards,
Bridget
Feel the frustration of other Metro riders here.
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